Refund policy

Bravenovawear is 100%

Buy with peace of mind. Our products come with a satisfaction guarantee. If you do not like what you receive or if the size is incorrect you can enjoy free returns and exchanges.

How do I get my money back?

• Refunds will be processed using the same payment method used for the original purchase.
  
• You can receive your money back in the form of a voucher.
  
• Original shipping charges are non-refundable, unless the reason for the return was due to an error on Bravenovawear's part.
  

Conditions of returns?

• After the order is delivered by the carrier or courier you have 14 calendar days to request an exchange or refund.
  
• It is required to present the original purchase receipt or proof of order.
  
• The product must be returned brand new and unused with all tags in place.
  
• No returns will be accepted on sale products unless they are defective or an error has occurred on the part of our team.
  
• We reserve the right to refuse returns that do not comply with our stated policy.
  

Return Process

• To initiate any refund, return process, please contact our customer service team through our contact means, social networks, email and technical support.
  
• Please provide the details of your order and the reason for the return.
  
• Our team will provide you with instructions on how to proceed with the return or refund of the product.
  
• Once we receive the returned item and verify its condition, we will process the refund or exchange as appropriate.